Returns & Exchanges
Should you find yourself with an item you need to part with, you may return or exchange it within 30 days of the receipt.
- Repackage your item being sure to include the information below.
- Reference your order number (on your packing slip).
- Drop a note in the package stating what you'd like us to do with your item (exchange or return).
- Send your item to the address below. We will promptly send a replacement or refund of your money upon receiving the package.
- DO NOT send merchandise purchased from another retailer. We cannot offer refunds or exchanges on those. You must work with that merchant.
Little Bay Root/Returns
5948 SE Platt Ave.
Portland OR 97236
No returns or exchanges on face masks, and sale or clearance items. This address is a warehouse only and not open to the public.
Questions about your return or exchange?